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The more things change, the more they stay the same 😥

Today I stumbled upon a press release from 2005, (yes 18 years ago) when we were the proud owners of Comacc Payroll (now MYOB Exo).

The press release highlighted the key frustrations of 700 Payroll Administrators who participated in our survey.

"Payroll Officer - an under-appreciated job",

and as I reread the piece, it dawned on me that sadly not much has changed in 18 years. The same frustrations still exist today!

(Here is the original release)

While there were several areas identified in the survey, the top three were:

  1. The Holidays Act (It is still a nightmare)
  2. Payroll Managers generally didn't feel they received the support and recognition they deserve. (In many cases this is still how it is)
  3. Paper Timesheets - Dealing with lost, late, illegible and inaccurate timesheets (They are still a nightmare, but we have a solution for that🙂)

Yes payroll technology has improved since 2005, but despite the talkfest that takes place in Wellington every year, the Holidays Act has not been touched (and we can't see it happening any time soon)

While, unfortunately, there isn't much you can do about #1, you can definitely fix #2 and #3.

Step 1: Go and thank your payroll manager now for the fantastic job they do to ensure your team is paid accurately and on time each week. We have even included a template (cut and paste it below) for an email you can use to send a thank you note to your payroll administrator. Or go all out and send it on a Thank You card with a box of chocolates.

Step 2: Make their life easier by talking to us about getting rid of paper timesheets  (talk to Steve)

Join us in making payroll administration a little less frustrating. Let's work together to make a difference in the industry.

Send this of something similar today:

Hi        ,

I wanted to take a moment to express my gratitude for all the hard work you do in processing our payroll. Your professionalism and attention to detail never cease to amaze me, and I am truly grateful for your dedication to ensuring we are paid accurately and on time.

I know that payroll administration can be a challenging job, but you always approach it with a positive attitude and a willingness to help. You have truly made a difference in our organization, and I wanted to take a moment to say thank you.

Please know that your hard work and dedication are appreciated more than you know. I hope you continue to feel valued and respected by our team, and I look forward to working with you for many years to come.

Thank you again for all that you do!

Warm regards,

[Your Name]

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